Accessibility Statement for Cape Connect

Our Commitment to Accessibility

At Cape Connect, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We strive to provide a user-friendly online experience that meets the needs of all our visitors. We are continuously working to improve the accessibility of our website, adhering to established standards and guidelines.

This accessibility statement outlines our ongoing efforts to make our website accessible and provides information on how users with disabilities can access our content and services.

Conformance Status

The Cape Connect website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. WCAG 2.1 AA is a widely recognized international standard for web accessibility, defining how to make web content more accessible to people with disabilities. We regularly review and test our website against these guidelines to identify and address any accessibility issues.

Accessibility Features

We have implemented several features to enhance the accessibility of our website:

  • Semantic HTML: We use semantic HTML5 elements to structure our content, making it easier for assistive technologies to understand the purpose and meaning of different elements on the page.
  • Alternative Text for Images: All images on our website have descriptive alternative text (alt text) that provides a textual equivalent of the image content for users who cannot see the images. This helps users with visual impairments understand the information conveyed by the images.
  • Keyboard Navigation: Our website can be navigated using a keyboard alone, allowing users who cannot use a mouse or other pointing device to access all content and functionality.
  • Clear and Consistent Navigation: We have designed our website with clear and consistent navigation, making it easy for users to find the information they need.
  • Sufficient Color Contrast: We have ensured that there is sufficient contrast between text and background colors throughout the website, making it easier for users with low vision to read the content.
  • Resizable Text: Users can easily resize the text on our website using their browser settings. This allows users with low vision to adjust the text size to a comfortable reading level.
  • Screen Reader Compatibility: Our website is designed to be compatible with screen reader software, allowing users with visual impairments to access the content using a screen reader.
  • Forms Accessibility: All forms on our website are designed to be accessible, with clear labels, instructions, and error messages. This helps users with disabilities to complete the forms accurately and efficiently.
  • Video Captions and Transcripts: All videos on our website include captions and/or transcripts, making the content accessible to users who are deaf or hard of hearing.

Known Limitations

Despite our best efforts, we recognize that some areas of our website may still have accessibility limitations. We are actively working to address these issues and improve the overall accessibility of our website. Some known limitations may include:

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator: Abigail Meyer

Email: accessibility@capeconnect.co.za

Phone: +27 68 239 7411

Address: 12 Adderley Street, Cape Town City Centre, Cape Town, 8000, South Africa

We will make every effort to respond to your feedback in a timely and helpful manner.

Technical Specifications

Accessibility of Cape Connect relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance to the accessibility standards used.

Assessment Approach

Cape Connect assessed the accessibility of Cape Connect by the following approaches:

Date of Statement

This statement was last updated on 26 October 2023.

Review and Updates

This accessibility statement will be reviewed and updated regularly to reflect changes in our website and accessibility efforts. We are committed to continuously improving the accessibility of our website and providing an inclusive online experience for all users.

Exceptions

While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Cape Connect website, please don’t hesitate to contact us.

Third-Party Content

Where Cape Connect links to third-party websites or uses third-party content, we cannot guarantee the accessibility of that content. We encourage users to contact the third-party provider directly to report any accessibility issues.